Terms & Conditions
Last updated: December 19, 2025
Terms & Conditions — Next Level Pro Institute
This document outlines the terms and conditions (“Terms”) governing the use of the services provided by Next Level Pro Institute, Inc (“Company,” “we,” “our,” or “us”) through our website https://nextlevelproinstitute.com/ (“Site”). These Terms apply to all users of the Site and services, including clients enrolling in NLP certification courses, professional development programs, and bootcamp packages. By accessing our Site and services, you agree to comply with and be bound by these Terms.
1. Introduction
Welcome to Next Level Pro Institute. These Terms govern your use of our services, including our NLP certification courses, continuous professional development programs, retreat packages, and any other services offered through our Site. By accessing or using our services, you agree to these Terms, as well as our Privacy Policy and Refund Policy, which are incorporated by reference into these Terms.
You are responsible for reviewing these Terms periodically, as they may be updated or amended. Your continued use of the Site after any changes signifies your acceptance of the revised Terms.
2. Definitions
In these Terms, the following definitions apply:
- “Company,” “we,” “our,” or “us” refers to Next Level Pro Institute, Inc.
- “User,” “you,” or “your” refers to any person accessing the Site or using our services.
- “Services” refers to all products and services provided by the Company, including but not limited to:
- NLP certification courses
- Professional development programs (Including 3-day Masterclasses and Mentorships)
- Bootcamp packages
- Ongoing training and support
- “Site” refers to the website https://nextlevelproinstitute.com/ and any related subdomains.
- “Digital Products” refers to any online courses, training materials, or resources delivered electronically through the Site.
- “Bootcamp Packages” refers to physical or in-person training events provided by the Company.
3. Eligibility
To use our services, you must:
- Be at least 18 years old and have the legal authority to enter into this agreement.
- Reside in a jurisdiction where the use of our services is permitted.
- Agree to comply with all local, state, national, and international laws regarding your use of our Site and services.
We reserve the right to refuse access to our services to anyone at any time, for any reason, including but not limited to violations of these Terms.
4. Services Offered
We offer a variety of services aimed at professional development, certification in Neuro-Linguistic Programming (NLP), and ongoing support. Our services include:
- NLP Certification Courses: Online and in-person courses designed to train users in NLP techniques.
- Continuous Professional Development Programs: Designed for those seeking ongoing education in NLP and related fields.
- Bootcamp Packages: In-person training retreats that offer intensive certification and support.
All services, including retreats and digital products, are subject to change or discontinuation at our discretion. We will notify you of any changes affecting your purchase.
5. Account Registration
To access certain features of the Site and services, you may be required to create an account. When registering, you must provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities conducted through your account.
- You agree to:
- Not share your account with others.
- Notify us immediately if you suspect any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we suspect are being used fraudulently.
6. User Obligations
By using our services, you agree to:
- Comply with all applicable laws: You are responsible for understanding and adhering to any local, state, national, and international laws relevant to your use of the Site and services.
- Not engage in prohibited activities: These include but are not limited to:
- Sharing false or misleading information.
- Using our services for any illegal or unauthorized purpose.
- Distributing viruses or malicious code that could harm the Site or services.
- Attempting to gain unauthorized access to any part of the Site or other user accounts.
We reserve the right to take legal action if you breach these obligations, including terminating your access to the Site and services.
7. License to Use the Site & Services
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and services solely for your personal and non-commercial use. You agree that you will not:
- Modify, distribute, or create derivative works based on the Site or its content.
- Use the Site for any unlawful or prohibited purpose.
- Reverse-engineer, decompile, or attempt to extract the source code of any part of the Site or services.
This license may be revoked at any time for violations of these Terms, misuse of the Site, or as we deem necessary to protect our intellectual property.
8. Payment Terms
By purchasing any of our services, you agree to the following payment terms:
- Accepted Payment Methods: We accept payments through Stripe and other specified methods. Payments are processed securely, and you are responsible for ensuring accurate payment details.
- Digital Products: Full payment is required at the time of purchase for any NLP courses or other digital services.
- Bootcamp Packages: A deposit or full payment may be required at the time of booking. Specific terms regarding retreat payments will be provided at the time of purchase.
- Payment Failures: If your payment fails, we reserve the right to suspend access to the services until the payment issue is resolved.
- Taxes: You are responsible for any applicable taxes based on your location.
By completing a purchase, you confirm that you are authorized to use the payment method and that you will cover any fees or charges incurred due to failed payments or disputes.
9. Refund Policy
Please refer to our refund policy for more information on this section.
10. Cancellation and Termination
Refunds, cancellations, and transfers are governed exclusively by our Refund Policy, which is incorporated by reference. In the event of any inconsistency, the Refund Policy shall control.
11. Digital Product Delivery
For all digital products, such as NLP courses and professional development programs, delivery will be made electronically. The following terms apply:
- Access: You will receive access to the purchased content via the Site or through email. Access is typically granted immediately upon payment, unless otherwise specified.
- Usage: All digital products are for personal, non-commercial use only. You may not share, distribute, or resell access to the content without prior written consent.
- Non-Transferable: Access to digital products is tied to the account used for the purchase and is non-transferable.
We are not responsible for any issues with accessing content due to user error, technical issues with third-party platforms, or other unforeseen circumstances.
12. Bootcamp Packages
Retreats are an integral part of our services, providing in-depth training and certification in an immersive environment. The following terms apply to retreat packages:
- Booking: Retreats require a deposit or full payment at the time of booking. Specific terms will be communicated during the booking process.
- Cancellations: As outlined in the refund policy, cancellations made more than 30 days before the retreat date will be eligible for a refund minus a 25% cancellation fee.
- Health and Safety: You are responsible for providing accurate health information and complying with any health and safety protocols in place for the retreat.
- Travel & Accommodation: Retreat packages may or may not include travel and accommodation. Details will be provided at the time of booking, and you are responsible for any additional travel costs unless stated otherwise.
Failure to comply with retreat guidelines, including health and safety requirements, may result in termination of your participation, and no refunds will be provided.
13. Intellectual Property Rights
All content, materials, and intellectual property provided by Next Level Pro Institute, including but not limited to text, images, videos, course materials, software, and logos, are owned or licensed by us and are protected by copyright, trademark, and other applicable intellectual property laws.
- License to Use: You are granted a limited, non-transferable license to use the content solely for personal, educational purposes.
- Restrictions: You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
- Trademark: All trademarks, service marks, and logos used on the Site are the property of Next Level Pro Institute and may not be used without prior written consent.
Any unauthorized use of our intellectual property will be subject to legal action.
14. Third-Party Services and Content
Our Site and services may integrate with or provide access to third-party customer management, hosting, and payment processing platforms.
- Third-Party Terms: When using these third-party services, you agree to their respective terms and conditions.
- Disclaimer: We do not control or endorse third-party content and are not responsible for any harm, loss, or damage arising from your use of third-party services.
- Third-Party Links: Our Site may contain links to third-party websites. These are provided for convenience, and we do not endorse or take responsibility for the content on these sites.
It is your responsibility to read and understand the terms of service and privacy policies of any third-party service used through our Site.
15. Data Usage and Privacy
The use of your personal data is governed by our Privacy Policy, which outlines how we collect, store, and process your information. By using our Site and services, you consent to the collection and use of your data as outlined in our Privacy Policy.
- Data Collection: We collect information through social media ads, funnels, and checkout processes. Data includes personal details (e.g., name, billing address) and payment information via Stripe.
- Data Processing: Your data is processed through third-party platforms such as MailerLite.
- International Transfers: Your data may be transferred and stored internationally due to the global nature of our services, including the use of remote staff.
For detailed information on how we handle your personal data, please refer to our separate Privacy Policy.
16. User-Generated Content
We may allow users to submit reviews, feedback, or other content to the Site. When submitting any content, you agree to the following terms:
- Grant of Rights: By submitting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, display, modify, or distribute your content for marketing or other business purposes.
- Prohibited Content: You must not submit any content that is illegal, defamatory, or violates third-party rights. We reserve the right to remove or modify any content that we deem inappropriate or in violation of these Terms.
- Liability: You are solely responsible for any content you submit, and you agree to indemnify Next Level Pro Institute from any claims or damages arising from your content.
17. Liability Disclaimer
The services provided by Next Level Pro Institute are offered on an “as-is” and “as-available” basis. While we strive to provide high-quality services, we disclaim any warranties, either express or implied, including but not limited to:
- Warranties of Merchantability or Fitness for a Particular Purpose: We do not guarantee that our services will meet your expectations or that they will be uninterrupted or error-free.
- No Warranty on Third-Party Services: We do not make any guarantees regarding the performance, accuracy, or reliability of third-party services used in conjunction with our Site.
You agree that your use of the Site and services is at your own risk and that we are not liable for any damages or losses resulting from the use or inability to use the Site or services.
18. Limitation of Liability
To the fullest extent permitted by law, Next Level Pro Institute and its affiliates, officers, employees, and agents will not be liable for any:
- Direct, indirect, incidental, special, or consequential damages arising out of your use of the Site, services, or content.
- Loss of revenue, profits, or data, whether caused by breach of contract, negligence, or other legal theories.
Our total liability to you for any claims arising out of or relating to these Terms, the Site, or our services will be limited to the amount you paid for the services.
This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis.
19. Indemnification
You agree to indemnify, defend, and hold harmless Next Level Pro Institute, its affiliates, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from:
- Your use of the Site or services.
- Your violation of these Terms.
- Any user-generated content you submit or actions taken in relation to your account.
- Any breach of third-party rights, including intellectual property or privacy rights.
We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense in such cases.
20. Dispute Resolution & Governing Law
Any disputes arising out of or relating to these Terms or the services provided by Next Level Pro Institute will be governed by the laws of the United States and the State of Georgia where Next Level Institute is headquartered, without regard to its conflict of law principles.
- Informal Dispute Resolution: Before initiating any legal action, you agree to first attempt to resolve the dispute informally by contacting us at hello@thenlpi.com We will work in good faith to resolve the issue within 30 days.
- Arbitration: If informal resolution is unsuccessful, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. This arbitration agreement is governed by the Federal Arbitration Act.
- Class Action Waiver: You agree to resolve any disputes individually and waive the right to participate in a class action or collective lawsuit.
- Jurisdiction: If the arbitration clause is unenforceable, any litigation will take place in the courts of the State where Next Level Institute is headquartered.
21. International Use
While Next Level Pro Institute is primarily based in the United States, we welcome international users. By accessing the Site from outside the U.S., you agree to comply with all local laws and regulations applicable in your jurisdiction.
- Cross-Border Data Transfers: International users acknowledge that their personal data may be transferred to and processed in the United States or other countries.
- Service Availability: We make no representations or warranties that our services are appropriate or available for use in all countries. Accessing our Site from territories where the content or use of our services is illegal is prohibited.
22. Force Majeure
Next Level Pro Institute will not be liable for any failure to perform any obligation under these Terms if the failure is caused by events outside of our control, including but not limited to:
- Natural disasters (earthquakes, floods, hurricanes)
- Acts of war, terrorism, or civil unrest
- Government actions or regulations
- Labor strikes or disruptions
- Internet or communications failures
In such cases, performance under these Terms will be suspended for the duration of the event.
23. Amendments and Updates
We reserve the right to modify these Terms at any time. When changes are made, we will:
- Post the updated Terms on the Site with the effective date.
- Provide notice to users via email or through a prominent notice on the Site.
Your continued use of the Site after any changes are made will constitute acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Site and services immediately.
24. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be valid and enforceable.
- Interpretation: The unenforceable provision will be replaced by a valid provision that best reflects the intent of the original provision.
- Survival: The rights and obligations under these Terms that are intended to survive termination will remain in effect even after the termination or expiration of this agreement.
25. Entire Agreement
These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Next Level Pro Institute regarding your use of the Site and services.
- No Waiver: Failure to enforce any part of these Terms will not be considered a waiver of our rights.
- Assignment: We may assign or transfer our rights and obligations under these Terms to any third party without notice to you. You may not assign or transfer any of your rights without our prior written consent.
If you have any questions or need further clarification, please contact us at info@nextlevelproinstitute.com.
